Marketing
complexity.
Business decisions.
I’ve led brands, run agency operations, owned client relationships and governed media investment. I build the systems that connect them.
Digital leadership in Danone and PepsiCo brand environments.
ACROSS THE AGENCYClients. Teams. Outcomes.Agency operations at MD Connect. Integrated performance leadership at Primacy.
INVESTMENT RESPONSIBILITY$2M+Planned monthly media investment for one national client. September 2023.
The responsibility grew. The business remained the point.
See the scaleA national portfolio.
Real investment decisions.
At MD Connect, I led agency operations, managed clients directly and set media strategy across channels and geographic markets.
Planned monthly media
One national healthcare account.
September 2023 budget plan.
Geographic markets
Local allocations within a national investment portfolio.
National intent.
Local allocation.
The plan contains 74 primary geographic markets. Each mark represents one market. All marks are equal; no individual budget is encoded.
Decide where money goes. Balance markets and channels. Use performance to inform the next allocation.
Budgeted investment, not actual spend, agency revenue or a career total.
Who owns the decision?Build the machine.
Own the relationship.
I owned senior client relationships alongside the strategy, teams and investment behind them.
The person across the table must understand the business behind the brief.
My remit included recommendations, budget changes, specialist coordination and difficult performance conversations. Retaining and growing the relationship was part of the responsibility.
Make the recommendation.
Explain the tradeoff.
- Understand the business.
Connect growth expectations to the client’s economics and customer journey.
- Govern the investment.
Recommend where to put budget, what to change and what the client should expect.
- Stay accountable.
Lead the performance conversation, including when results call for a different plan.
Strategy, delivery and the senior relationship belonged to the same remit.
Explore how I operatePrecision is the next
useful decision.
Start with the business objective. Connect customer behavior, investment, execution and measurement. Let the evidence change the next decision.
Grow qualified demand
Evidence informsthe next investment.
Define the business result.
Agree what counts as a qualified customer and what the business can afford to acquire one.
Customer quality, acquisition economics and the capacity to serve demand govern the investment.
Manage performance.
Preserve the ability to change course.
The objective sets the priority. Evidence and business conditions determine when money moves.
What is the money for, and how committed is it?
| Strategic role | Adjustable now | At next window | Committed | Total |
|---|
“Adjustable now” assumes unspent, cancelable funds. “At next window” requires the agreed notice period. Committed funds are not assumed recoverable. Actual rights, fees and invoice timing must be checked.
Who authorizes the move?
Marketing owns the growth tradeoff and the evidence needed to scale or stop.
Finance agrees the spending envelope, release timing and revised business expectations.
Procurement confirms cancellation rights, notice periods and the price of flexibility.
The agency reconciles commitments, tests and expected impact into a clear recommendation.
70/20/10 is a starting policy, not a fixed rule. Core = established business impact; learning = funded tests with decision gates; reserve = genuinely uncommitted funds. All figures and commitment terms here are illustrative.
These scenarios explain judgment. They do not reconstruct a client’s plan or forecast returns.
See it across the careerThe same judgment.
Different operating environments.
Each chapter adds a different form of responsibility to the same operating model.
BRAND OPERATORDannon / DanoneDigital leadership across two Super Bowl campaigns.
A major consumer brand organization with national campaigns and cross-functional stakeholders.
Lead digital marketing and manage digital work across two Super Bowl campaigns.
Translate brand objectives into digital experiences and customer behavior, with agencies and internal teams working toward the same brief.
Brand-side leadership at the scale of a national marketing program.
BRAND & BUSINESSSabra / PepsiCoConnect brand building, digital strategy and organizational delivery.
A consumer brand operating within a sophisticated brand and agency environment.
Lead digital marketing, coordinate agencies and work with cross-functional and executive stakeholders.
Turn the brand’s commercial priorities into digital work that teams and partners could execute.
Experience inside the client organization, understanding how brand, business and delivery decisions meet.
AGENCY OPERATORMD ConnectClient ownership, teams and investment across a national media portfolio.
A performance media agency serving clients across multiple channels and geographic markets.
Run agency operations, lead clients directly, manage teams and govern media strategy and budgets.
Determine market allocations, balance channels and use performance evidence to inform budget changes.
The historical plan establishes investment scope for one account within a broader client remit.
Review the aggregate evidencePERFORMANCE LEADERPrimacyLead an integrated marketing and data function.
Client growth problems spanning acquisition, conversion, analytics and customer relationships.
Lead performance marketing and specialists across strategy, SEO, CRM and analytics as part of the senior leadership team.
Connect acquisition, conversion and customer data so recommendations address the business problem across disciplines.
Team leadership and executive accountability across an integrated performance function.
Brand judgment. Client economics. Investment discipline. The ability to make the whole system work.